Terms of service


Terms of Service – Rovikaa

Welcome to Rovikaa. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. Introduction

This website is operated by Rovikaa. Throughout the site, the terms “we,” “us,” and “our” refer to Rovikaa. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, please do not use our website or services.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • The information provided by you is accurate and complete.

  • You will use the website only for lawful purposes.

3. Products & Services

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However:

  • Minor variations in color or appearance may occur due to screen settings.

  • We reserve the right to modify or discontinue products without prior notice.

  • We may limit quantities or refuse orders at our sole discretion.

4. Pricing & Payments

All prices listed on Rovikaa are in Indian Rupees (INR) unless stated otherwise.

We accept payments through secure third-party payment gateways. By making a purchase, you agree that:

  • The payment information provided is valid and authorized.

  • Additional banking or payment gateway charges, if any, are your responsibility.

Rovikaa is not liable for payment failures caused by banks, gateways, or technical issues.

5. Shipping & Delivery

We aim to process and dispatch orders promptly. Estimated delivery timelines are provided for convenience only and may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Unexpected operational issues

Rovikaa is not responsible for delays caused by third-party logistics partners.

Customers must provide accurate shipping details. We are not liable for orders delivered to incorrect addresses provided by the customer.

6. Returns, Refunds & Cancellations

We may accept returns or replacements only under eligible conditions such as:

  • Damaged products

  • Wrong item received

  • Manufacturing defects

To request a return or replacement, customers should contact us within the specified return period after delivery.

Refunds, once approved, may take several business days to reflect depending on the payment provider or bank.

Orders may be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.

7. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Interfere with website security or functionality

  • Upload malicious code or harmful content

  • Copy, reproduce, or exploit website content without permission

Violation of these terms may result in suspension or termination of access.

8. Intellectual Property

All content on Rovikaa, including logos, branding, product images, text, graphics, and website design, is the property of Rovikaa and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

To the maximum extent permitted under Indian law, Rovikaa shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Delays or interruptions in service

  • Third-party service failures

Our total liability, if any, shall not exceed the amount paid by the customer for the relevant order.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as described therein.

11. Third-Party Services

Certain services on our website may be provided by third parties, including payment gateways, shipping providers, or analytics services. We are not responsible for third-party policies, actions, or content.

12. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in India.

13. Changes to Terms

Rovikaa reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.

14. Contact Information

For questions regarding these Terms of Service, customers may contact us through the contact information provided on our website